Tracking contract status
Understand contract statuses and monitor the signing process.
Every contract moves through a lifecycle. Understand the status to know where each contract stands in the signing process.
Contract status flow
| Status | What it means |
|---|---|
| Draft | Contract is being edited. Not yet sent. |
| Sent | Contract was sent to signers. Waiting for signatures. |
| Viewed | At least one signer opened the signing link. |
| Signed | All signers have signed. Waiting for your countersignature. |
| Countersigned | You (the admin) have countersigned. Contract is complete and binding. |
Viewing contract details
Open a contract to see its full timeline, including:
- When it was created and sent
- Who the signers are and their current status
- When each signer signed (timestamp recorded)
- Notes or messages from signers
- Deal and organization it is linked to
Signer status details
Each signer has a status bar showing:
- Sent — The email was delivered
- Viewed — They opened the signing link and viewed the contract
- Signed — They reviewed and digitally signed
- Declined — They chose not to sign (see note below)
ℹ️
Note: If a signer declines, you can edit the contract and resend it to that signer, or you can contact them directly.
💡
Tip: You can resend the signing link to any signer who has not yet signed. Click Resend next to their name.
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