Creating and managing tenants (system admin)
How to provision a new tenant, edit its settings, or retire one.
System → Tenants (https://cpr.co/system/tenants) lists every tenant on the platform. From here a system admin can create, edit, enter, or retire a tenant.
Creating a new tenant
Provision a tenant
- 1Click + New tenant at the top of the list.
- 2Enter the display name (e.g., "Acme CPR Training").
- 3Pick a URL slug (lowercase, dashes — e.g., "acme-cpr"). This becomes https://cpr.co/acme-cpr and acme-cpr.cpr.co.
- 4Pick the subscription tier (Free / Starter / Pro / Scale) — this gates features.
- 5Enter the owner email. We create the owner as tenant_admin and send an onboarding email.
- 6Click Create. The tenant lands in the list and is immediately accessible.
Editing a tenant
Click the tenant row to open its detail page. You can rename, change slug (with caution — breaks existing URLs), update subscription tier, and toggle feature flags like stacked_classes and blended_learning.
Entering a tenant
Click Enter on any row. See "Switching tenants as a system admin" for what happens next.
Retiring a tenant
Shut down a tenant
- 1Open the tenant detail page.
- 2Click Disable. This prevents login and booking, but keeps data.
- 3If you truly need deletion, click Delete. A confirmation dialog explains that this is a soft delete (deleted_at set) — the row stays in the database for 90 days before hard deletion, in case you need to restore.
- 4To restore within the 90-day window, contact the platform team.
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Important: Changing a slug cascades to every booking link, QR code, email template base URL, and search index. Avoid it after launch. If you must, schedule a redirect map and notify the tenant.
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Note: Tenant-level kill switches (SMS, email, payments, Claude, etc.) live on the tenant detail page. Platform-wide kill switches live under System → Settings → Kill Switches and override every tenant.
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