Setting up a custom domain (classes.acme.com)
Run your tenant on your own subdomain — for example classes.acme.com instead of acme.cpr.co.
A custom domain lets students reach your booking pages at a URL on YOUR website (for example, classes.acme.com) instead of the default cpr.co URL. It looks more professional and matches your brand.
What you need
Before you start
- A subdomain on a domain you own (classes.acme.com, training.acme.com, learn.acme.com — pick one)
- Access to your domain's DNS settings (your IT person or whoever manages your website)
- A Pro or Scale plan (custom domains are not on the Free or Starter tiers)
How to add a custom domain
- 1Go to https://cpr.co/admin/settings/domains.
- 2Tap Add domain.
- 3Type the subdomain you want to use (for example, classes.acme.com).
- 4The page shows you a CNAME record — write it down or copy it.
- 5Open your DNS provider (GoDaddy, Cloudflare, Namecheap, your IT panel, etc.) and add a CNAME record matching the values shown.
- 6Come back to the Domains page and tap Verify. Verification can take a few minutes.
- 7Once verified, tap Make primary if you want it to be the main URL students see.
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Tip: DNS changes can take up to an hour to propagate. If verification fails the first time, wait 15 minutes and try again before troubleshooting.
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Important: Do NOT use your bare apex domain (acme.com) — only a subdomain. Apex domains require A records that point at fixed IPs, which we cannot guarantee.
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Note: Your old cpr.co URLs keep working forever — we 301-redirect them to the new domain so SEO links and old emails keep landing on a good page.
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